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Titelbild Videos im E-Com

Videos in E-Commerce: How to inspire Users in your Online Store

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More than one in three users would like to see more visual content and reviews in online stores. If you want to persuade your store visitors to make a purchase, you need to offer information and inspiration. Videos are playing an increasingly essential role in this. With videos, you can easily explain complex product features and create trust. They increase the time spent on your website and can significantly increase the conversion rate. Videos also improve your ranking in search engines. They can be used in a variety of ways – from product pages to social media channels.

But how do you create effective e-commerce videos? This article gives you practical tips and insights into the world of product videos. You will learn how to inspire your target group and boost your sales. 

The Basis of a successful E-Commerce Video

As is so often the case, the first step towards a successful e-commerce video is to define your goals precisely. What do you want to achieve with the video? Do you want to present products or generate sales directly? Identifying your target group is just as important. Who are your customers? What are their needs and preferences? These insights will help you find the right tone and style for your videos.

If you are planning to use your videos on social media in addition to your own online store, be sure to take the platform-specific requirements into account. Each platform has its own characteristics and underlying algorithms. A video for Instagram, for example, is fundamentally different to long-form content for YouTube. 

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Storytelling: The Key to success

Stories arouse emotions and remain in the memory. They make your product tangible and create a connection to your target group. That’s why good storytelling is essential if you want to use videos in your brand’s e-commerce. 

To build a convincing story around your products, you should ask yourself the following questions: What problem does your product solve? How does it change your customers’ lives? Use visual elements to support your story and show your product in use. 

A particularly effective way to incorporate storytelling through videos into your e-commerce strategy is to rely on satisfied customers and content creators. You can find out more about why content creators are the new storytellers in marketing in our blog post on the topic.

Finding the optimum Length

The ideal video length depends on the goal you are pursuing with your video. Videos that are used solely on your website and are explanatory in nature can be 1-2 minutes long. Short clips with a length of 15-30 seconds are best suited for social media.

To keep your viewers’ attention, start your video with an eye-catcher. Introduce your product in the first few seconds. Keep the frequency of cuts high and the content varied. Experiment with different video concepts and evaluate the performance to find out which type of content in which length is best received by your target group.

Interactive Videos

Interactive elements in e-commerce videos increase engagement enormously. They turn passive viewers into active participants. This increases the likelihood of a purchase. There are various tools that you can use to create interactive videos. Some allow you to include surveys or quizzes. Others allow viewers to influence the course of the video. Use this interactivity to learn more about your customers. Let them choose product variants or answer questions. In this way, you also collect valuable data on the preferences of your target group. 

Shoppable Videos

Shoppable videos are a new trend in e-commerce video marketing. They enable customers to buy products directly from a video. This significantly shortens the customer journey. The advantage is obvious: you minimize friction losses in the purchasing process. Customers no longer have to search, but can access the product immediately. This significantly increases the conversion rate.

There are various software solutions that you can use to integrate shoppable elements. For example, the squarelovin UGC Manager. You can find out more about how to integrate inspiring and interactive shoppable galleries into your e-commerce in our blog post on the topic.

Conclusion

Videos have become indispensable in e-commerce. They offer countless opportunities to present your products and inspire customers. From addressing the right target group to captivating storytelling and interactive elements – every aspect contributes to success. Be sure to experiment with different formats and lengths for video content. Find out what resonates best with your target group. Use visual storytelling to appeal to customers on an emotional level too

And don’t forget: every video is an opportunity to strengthen your e-commerce presence. Dare to be creative and try new things. This will not only increase your sales, but also build a strong, loyal customer base.

About Bengt Kirchbauer

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